Since his retirement, Jeb has launched Dasteel Consulting, which focuses on helping organizations maximize the value of their most essential asset: their customers. Jeb served as the Chief Customer Officer at Oracle from 2008 until his retirement on September 1, 2019. Jeb is a seasoned executive with extensive experience in marketing, sales, communications, finance, IT, business transformation, and cloud computing (SaaS—PaaS—IaaS). Jeb worked closely with the CEO, Board of Directors, and Executive Committee members to implement goals for customer engagement, retention, and revenue growth. This included development of programs that drove customer partnerships, advocacy, revenue, and margin. Jeb led customer integration from 140+ acquisitions. Jeb worked with top executives in many of the world’s leading brands to build strong business relationships. He served as an executive coach, sponsor, and troubleshooter for the largest enterprise accounts, strategic deals, and complex customer projects. Jeb also served as a recognized industry expert, strategist, and spokesperson.
Amir, Executive Director at Oracle and Co-Founder and former Managing Director of Mainstay, is a leading authority on corporate and technology transformations, and works with customers to help develop and execute customer success strategies. He is an international best-selling author and has served on the Business School faculty at Berkeley, Columbia, and Harvard Business School Interactive. A frequent speaker, he is the author of several influential books, most recently Ruthless Execution (2014). Prior to forming Mainstay, Amir served as Managing Director for Cisco System’s Corporate Internet Strategy and the Internet Business Solutions Group. In this role, he was responsible for shaping Cisco’s Internet business strategy and advising key customers on the same.
Craig recently coauthored Ruthless Execution (2014) and serves as a senior advisor to leading high-tech companies. As Founder and Managing Director of Mainstay, LeGrande leads a world-class team helping clients deliver customer success strategies, including innovative marketing and sales enablement capabilities. Before forming Mainstay, LeGrande worked in Cisco’s Internet Business Solutions Group and Accenture’s Strategic Services and Technology Services Groups. He received an MBA from the Tuck School of Business at Dartmouth College and a BS in Electrical Engineering with Honors from the University of Florida.